🛠️ Services & Personalisation
✏️ What types of personalisation do you offer?
We offer:
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✂️ Laser cutting (wood, acrylic)
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🔥 Laser engraving (names, messages, photos)
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🎨 UV printing (full-colour prints on hard surfaces)
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🧵 Embroidery (on babywear, bags, and more)
Each product is personalised in-house at our Perth studio.
👀 Can I preview my design before ordering?
Yes! For most products, a live font preview is available on the product page. Some custom items may include a design proof via email before production.
📎 Can I upload my own logo or artwork?
Absolutely. You can upload high-resolution files (SVG, PNG, or JPG) during checkout or email them to info@knkkrafts.com.au.
💬 Do you take custom design requests?
Yes! Whether it's bulk orders, a new design, or combining techniques (e.g. UV + engraving), we’re happy to bring your idea to life.
✂️ Laser Cutting
🧱 What materials can you laser cut?
We laser cut:
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Plywood
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MDF
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Bamboo
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Acrylic (including mirror acrylic)
These are ideal for signs, name plaques, cake toppers, and keepsakes.
🔍 Can you cut detailed or intricate designs?
Yes! Our machines deliver precision cuts, even on delicate shapes — perfect for custom cake toppers and decorative elements.
🔥 Laser Engraving
📌 What can be engraved?
We engrave on:
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Wood
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Acrylic
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Stainless steel
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Leather
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Bamboo
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Aluminium
Common products include boards, bottles, ornaments, and signage.
⏳ Is laser engraving permanent?
Yes, engraving removes a layer of the material for a lasting design that won’t peel or fade over time.
🎨 UV Printing
🤔 What is UV printing?
UV printing uses special inks that are instantly cured by ultraviolet light. This process allows us to print full-colour graphics, photos, and artwork onto hard surfaces.
🖼️ What surfaces can be UV printed?
UV printing works well on:
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Acrylic
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Timber
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Flat aluminium panels
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Plastic
Great for photo gifts, signage, and home decor.
➕ Can you combine UV printing with cutting or engraving?
Yes, and it’s one of our specialties! We can print your design, then laser cut or engrave it for a layered, high-impact effect.
🧵 Embroidery
👜 What products do you embroider?
We embroider:
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Baby blankets
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Tote bags
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Aprons
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Linen
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Caps and pouches
Personalise them with names, monograms or small designs.
🔢 Is there a minimum order?
Nope — we have no minimums! You can order a single embroidered item or place a bulk request.
📦 Orders, Shipping & Pickup
🏭 Where are your products made?
All our products are made and personalised in our Wanneroo studio in Perth, WA.
🕒 What’s your turnaround time?
Most orders are processed and shipped within 3–5 business days. Please allow a few extra days during busy sale or holiday periods.
🚚 Do you offer express shipping?
Yes, choose Express Post at checkout for faster delivery after dispatch.
🛍️ Can I collect my order locally?
Absolutely! Select Local Pickup at checkout and collect from our Wanneroo location. You’ll receive an email once it’s ready.
💵 How much is shipping?
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Flat rate shipping (Australia-wide): $11.95
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Express Post: Available for an additional charge at checkout
🧼 Care Instructions
🪵 Caring for wooden and engraved products:
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Wipe with a dry or slightly damp cloth
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Do not soak or scrub
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Avoid direct sunlight or high humidity to prevent warping
🧽 Caring for acrylic items (night lights, toppers):
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Clean with a microfibre cloth
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Avoid abrasive or alcohol-based cleaners
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Handle gently — acrylic can scratch or snap if dropped
🎨 Caring for UV-printed items:
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Wipe gently with a damp cloth
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Keep out of prolonged direct sunlight to retain colour
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Do not scratch or use strong chemicals
🧵 Caring for embroidered products:
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Hand wash or use gentle machine cycle in a laundry bag
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Use cold water
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Air dry flat; avoid tumble drying
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Iron inside-out on low heat, away from embroidery
🛡️ Returns & Guarantee
📦 What if my item arrives damaged or incorrect?
Let us know within 7 days — we’ll either fix it, replace it, or offer a refund. Your satisfaction is our priority.
🔁 Do you accept returns?
Because our items are personalised, we don’t offer change-of-mind returns. However, we’ll always help if something isn’t right.
✅ Do you offer a quality guarantee?
Yes. Every order comes with a 30-day quality guarantee. If your product isn’t up to standard, we’ll make it right.
📩 Still Have Questions?
We’re happy to help!
📧 Email us at info@knkkrafts.com.au
📍 Visit or pick up from: Wanneroo, Perth WA
💛 Why Shop with KNK Krafts?
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🏡 Family-owned business in Perth, WA
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🖨️ In-house personalisation: laser, print, embroidery
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🚚 Fast shipping & local pickup
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🌟 300+ 5-star reviews across Australia
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💌 Custom orders welcome!